Frequently Asked Questions.

At NSL, we offer a range of services, including Young People's Supported Living, Unaccompanied Asylum-Seeking Children (UASC) Supported Living, and Residential Child Care. Each service is designed to provide tailored support and a nurturing environment to help individuals thrive and prepare for independent living.

Our services are designed for young people who may require additional support as they transition to independence or who need alternative living arrangements. Eligibility criteria may vary depending on the specific service, and our team can provide detailed information about eligibility when you contact us.

NSL is guided by a set of core values that include empathy and compassion, promoting independence and autonomy, fostering dignity and respect, celebrating inclusivity and diversity, delivering quality support and excellence, actively engaging families and the community, prioritizing safety and well-being, embracing innovation and continuous learning, advocating for social responsibility, and valuing long-term relationships.

To access NSL's services, please get in touch with us through our contact information on our website. Our team will be happy to discuss your needs and guide you through the process of accessing our support.

Safety is our top priority. We maintain a secure and nurturing environment, both physically and emotionally, to ensure the safety and well-being of every individual. Our staff is highly trained to provide round-the-clock supervision and support.

Yes, we work closely with schools and educational professionals to ensure that every child receives a quality education that supports their growth and development. Education is a fundamental aspect of our services.

Absolutely. We actively involve individuals in one-on-one and group sessions to support their aspirations, promote equality, and help them make decisions about their own lives. Their voices are valued and heard.

A "Move On" plan is a critical part of our services. It's a carefully structured roadmap that helps individuals transition smoothly to the next phase of their lives, whether it's moving into independent accommodation, further education, or employment. These plans are customized to the individual's goals and may include education or job training, housing arrangements, and ongoing support.

You can learn more about our services and facilities by exploring our website or by contacting us directly. We are happy to provide more information and arrange visits or consultations as needed.

Yes, we work closely with social workers and other professionals to ensure that individuals receive the support they need. Referrals from these sources are welcome, and we can provide further information on the referral process.

To get in touch with NSL, you can find our contact information on our website. We are available to answer your questions, provide assistance, and offer guidance to help you or your loved one access the right services and support.